Here’s a quote I stumbled across yesterday (highlighted below). The essence is rather than stressing about how to motivate the low performers the hidden gem in this quote is the last sentence. Focus on how to encourage your star performers. Motivate the low performers through the attention paid to those doing the greatest work. Don’t neglect your star performers while you seek to motivate others to do more.
Bottom Line: It’s important to deal with performance problems as they arise. Provide low performers with feedback, coaching and development to help bring their performance back up to standard. And if that fails, take measures to move them out of their role. If you don’t, your star performers will lose motivation, start to slack off, or worse yet, leave your department or organization for greener pastures.